Would you want a daily report of your patient’s opinions if it were available to you? Do you rely on limited comments from your patients to make improvements to your overall healthcare practice? Knowing what your patients really think about their experience requires more than a few verbal comments a day. Knowing how patients feel almost immediately will often give you the opportunity to identify and address issues before your unhappy patients leave. Learn from “fresh” opinions regarding your patients’ satisfaction with top line reports that are available within minutes instead of months!

In the past, it has been difficult to gather opinions and make sense out of results from clipboard surveys, hand-written comment cards and even telephone survey. Those methods took a lot of time, and it was too easy to make mistakes while manually tabulating the data. Plus, many patients were not comfortable sharing ‘honest’ feedback, thus any feedback would be biased and virtually meaningless.

Now, healthcare management has found that using the TouchPoll touchscreen research system at their facility is an excellent method for collecting feedback from the people who matter the most – their patients. Every patient has opinions, and they want to share them. They just need an easy and unobtrusive way to do so.

With the TouchPoll system, guests touch their answers right onto the screen – quickly, easily and effortlessly. And while it is fun for the respondent, it saves you weeks or months of time since you won’t have to tabulate any data! By using a custom TouchPoll survey to meet the needs of your practice, you can get the feedback that really counts, when it counts.